Terms of Service

1. Introduction

These Terms of Service (“Terms”) govern your use of services provided by ADHD Mind Coach (“we”, “our”, or “us”). By booking or attending a session, you agree to these Terms.

2. Nature of Services

We provide:

  • ADHD coaching services (practical, goal-oriented support)
  • Psychotherapy services (emotional and psychological support)

Coaching is not a substitute for medical or psychiatric treatment. Psychotherapy is conducted within professional and ethical guidelines but does not replace emergency or crisis services.

3. Appointments and Booking

Sessions are scheduled by prior appointment through our booking system or direct communication.

You are responsible for:

  • Providing accurate contact information
  • Attending sessions at the scheduled time

4. Fees and Payment

Fees for services will be communicated prior to booking.

Payment terms:

  • Payment may be required before or after sessions, depending on the arrangement
  • All fees are stated in Singapore Dollars (SGD), unless otherwise specified

5. Cancellation and Rescheduling

If you need to cancel or reschedule:

  • Please provide at least 24 hours’ notice
  • Late cancellations or missed sessions may be chargeable

This policy ensures fairness and availability for all clients.

6. Confidentiality

All sessions are conducted confidentially.

Information shared will not be disclosed without your consent, except:

  • Where required by law
  • Where there is risk of harm to yourself or others

7. Client Responsibility

Clients are responsible for:

  • Engaging actively in sessions
  • Implementing agreed strategies where applicable
  • Communicating openly about concerns or difficulties

Outcomes vary depending on individual circumstances and engagement.

8. Limitation of Liability

While we aim to provide professional and effective support:

  • We do not guarantee specific outcomes
  • We are not liable for decisions made by clients based on coaching or therapy discussions

Clients remain responsible for their own actions and choices.

9. Suitability of Services

Our services are not intended for:

  • Emergency mental health situations
  • Crisis intervention

If you are in immediate distress or crisis, please seek appropriate emergency or medical services.

10. Online Sessions

For online sessions:

  • Clients are responsible for ensuring a stable internet connection
  • Sessions should be conducted in a private and appropriate environment

We are not responsible for technical issues beyond our control.

11. Changes to Terms

We may update these Terms from time to time. Continued use of our services constitutes acceptance of any revised Terms.

12. Contact Information

If you have any questions regarding these Terms, please contact:

ADHD Mind Coach
Email: help@adhdmindcoach.sg

Last updated: March-2023